Draft pending owner review. This text may change before it is final.

Store policy

In effect from 4 October 2026.

This policy explains how buying from Dusk State works, for people, teams and the agents acting for them. It sits alongside our terms, refund policy and privacy notice.

What we sell

• Agent-readiness checks and full reports for a domain.
• Detailed audits of one tool, with scope agreed in writing first.
• Subscriptions (Dusk State Pro and Team), priced per seat.
• Digital items in the store: templates, prompts, automations, tools, plugins, snippets, blueprints, playbooks and starter kits.

We only offer something for sale when we can deliver it. Until then it is shown as opening soon, and orders for it are declined. Current prices are on the pricing page and at /pricing.json.

Prices and tax

Prices are in pounds sterling. Dusk State is not VAT registered, so no VAT is charged. If that changes, prices shown before you pay will say whether VAT is included. The price you see at checkout is the price you pay.

Payment

Payments are processed by Stripe. We never see or store your full card number. Business customers can ask to pay by invoice and bank transfer. Your order is confirmed only when payment succeeds.

Delivery

Everything is delivered digitally:

• Check reports: on screen as soon as payment succeeds.
• Audits: on the timetable agreed in writing before work starts.
• Subscriptions: access on your account as soon as payment succeeds.
• Store items: download or access from your account as soon as payment succeeds.

Orders, receipts and invoices

After you pay, Stripe emails a receipt. Your order page (linked from the receipt) shows the order, invoice and receipt, and is also available as JSON for agents. Signed-in customers will see their full order history on their account.

Using digital items

Each item states its licence on its page. Unless it says otherwise, you may use it in your own and your organisation's work, but not resell or redistribute it as it is.

Buying through an agent

Agents may find our products through AI shopping services. Each agent order is checked against current availability and price before payment; we decline anything we cannot fulfil. The person or organisation the agent acts for is the customer and is responsible for the purchase.

Cancellations and refunds

See the refund policy, including your 14-day right to cancel as a consumer.

Support and complaints

Email hello@duskstate.dev. We reply within five working days. These terms are governed by the law of England and Wales.

Changes

We will update the version below when this policy changes. Orders follow the version in force when you paid.

Version store-policy-2026-10-04. Dusk State, England and Wales.